Emergencies happen. And, we know that as long as you are in the hospital, your life is on hold. Our board-certified emergency room doctors and nurses are always here to provide the care and attention you need during a medical crisis. We strive to provide high-quality treatment in a timely manner.

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State-of-the Art Department
Whether you arrive in the ER with a broken bone, stomach pains or a more serious condition, we are prepared to take care of your medical needs. Our state-of-the-art emergency room includes these features:

• Emergency care – 24 hours a day, 7 days a week
• Large 30-bed unit
• Board-certified emergency physicians
• Private patient triage area
• Comfortable treatment rooms
• Bedside registration
• Fast-track for minor illnesses and injuries
• Advanced patient monitoring equipment
• Dedicated 40-slice CT scanner for diagnostic images
• Helipad for life-flight services

Our emergency department staff is committed to easing your fears and concerns by providing frequent progress reports about your diagnosis, condition and treatment. Here’s what you can expect in the ER:

Triage
When you arrive in the emergency department, a registered nurse will conduct an initial exam, take your vital signs and complete a brief medical history. Triage helps us determine the severity of your emergency and allows us to take care of the most urgent cases right away. That’s why someone who arrives after you may be treated before you. We work to see everyone as quickly as possible and we attend to the most critical needs first.

Registration
During registration, we will ask you to sign a treatment consent form and to provide your name, address, phone number, personal physician and insurance information. For your convenience, if an exam room is available, a registration clerk will gather this information at your bedside. If a room is not available, and your emergency is not life-threatening, you may be asked to remain in the reception area until a room is ready for you.

Evaluation
Once you are in the treatment area, a physician will examine you and order any tests needed to evaluate your condition. Depending on the type of illness or injury, a nurse may start an IV or obtain a blood or urine sample, or you may undergo diagnostic tests, such as X-rays or a CT scan. Our goal is to keep you comfortable and conduct tests as quickly as possible. Some tests take longer to complete, and we appreciate your patience as we work to provide you with the most prompt, courteous, and comprehensive emergency care we can offer.

Treatment
Your treatment will depend on your physician’s orders after the medical evaluation is complete. Your nurse will keep you informed about what to expect during every part of the treatment process.

Admission or Discharge
Most patients are treated and discharged to go home from the emergency room. If you are admitted to the hospital, you will be transferred from the emergency room to a private patient room and your primary care physician will be notified. If you do not have a physician, a physician on staff at Mountain Vista – called a hospitalist - will coordinate your care while you’re at the hospital.